Siddha, Ayurveda, Unani, Herbal Organic Products

Cancellation and Refund Policy

Effective Date: 29 May 2023

This Cancellation and Refund Policy explains how ayurmedplus handles order cancellations, refunds, and returns for purchases made on our website www.ayurmedplus.com.

Order Cancellation

You may cancel your order within 24 hours of placing it by contacting our customer support team at support@ayurmedplus.com. Once your order has been processed and shipped, it cannot be canceled.

Refund Eligibility

Refunds are provided under the following conditions:

Damaged or Defective Products: Contact our support team within 1–2 days of delivery to arrange a return and refund or replacement.
Order Cancellation: If canceled within the eligible time frame, you will receive a full refund of the purchase amount.

Refund Process

To request a refund, contact us at support@ayurmedplus.com with your order details and reason for the refund. Refunds are processed via the original payment method within 3–5 business days.

Shipping fees and additional charges are non-refundable unless the return is due to an error on our part.

Return Shipping & Conditions

If a return is due to a damaged or defective product, we will provide a prepaid return label or arrange pickup. For other reasons, you are responsible for return shipping costs.

Returned items must be unused, in their original packaging, and include all accessories, tags, and labels. Refunds may be denied if these conditions are not met.

Non-Refundable Items & Exchange Policy

The following items are non-refundable:

Opened or used products
Items past the eligible return period
Products purchased during clearance or special promotions

Exchange Policy: We currently do not offer direct exchanges. Please request a refund and place a new order for replacement products.

Contact Us

If you have any questions or need help with cancellations, returns, or refunds, please contact our customer support team:

Email: support@ayurmedplus.com